Privacy Policy

Privacy Policy

This Privacy Policy describes how Golden Falcon. (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use our services. By engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

  • We may collect personal information such as your name, contact information, job title, and company information when you engage with our services or communicate with us.

1.2 Usage Information:

  • We may collect information about how you use our services, including log data, device information, and usage patterns.

1.3 Cookies and Similar Technologies:

  • We may use cookies and similar technologies to collect information about your browsing activities and preferences.

2. How We Use Your Information

2.1 Providing Services:

  • We use your personal information to provide and improve our services, including implementing ITIL, ISO20K processes, IT Service Desk, NOC, Managed IT Service Operations, Information Security, and AI.

2.2 Communication:

  • We may use your contact information to communicate with you about our services, updates, and promotional offers.

2.3 Analytics:

  • We may use your information for analytics purposes, including analyzing usage patterns and trends to improve our services.

3. Information Sharing

3.1 Service Providers:

  • We may share your information with third-party service providers who assist us in providing and improving our services.

3.2 Legal Compliance:

  • We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

4. Data Security


We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices


You may choose not to provide certain personal information, but this may limit your ability to engage with our services or access certain features.


You can opt out of receiving promotional communications from us by following the instructions provided in the communication.

6. Children’s Privacy


Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us


If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at